If you want to get an immediate response from a big company, call them out on Twitter. I know Reddit loves to hate hashtags, but nothing gets corporate damage control moving quicker than a public tweet about how disappointed you are in their product.
I bought some Belkin iPhone chargers that both died within a couple of months and couldn’t get anywhere with email or phone support. One tweet and I had them messaging me right back asking for my address to ship a replacement.
