The way we work is changing rapidly, and what used to be a rare perk – working from home – has now become the new norm for many businesses around the world, especially after the COVID-19 pandemic.
Companies are adjusting to this shift, but it’s not all smooth sailing. Many of them are struggling to keep remote teams productive, connected, and secure.
Integrated systems, which bring different business tools into one platform, could be a solution we’ve all been waiting for.
They make communication easier, centralize information, and automate tasks to help manage remote teams better. If you want to know how integrated systems can support your business in the new world of remote work, keep reading!
Integrated Systems and Remote Work
First off, let’s see what the term “integrated systems” refers to. Integrated systems are a combination of different software tools, like Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and project management platforms, such as Global Supply Chain Inventory (GSI) systems, into one unified framework.
This allows workflows to be seamless across different departments and locations, which is exactly what you need for remote work environments. When you have all the information in one place, your teams will collaborate better because it will be easier for them to communicate, regardless of where they’re working from.
For example, you can get NetSuite integration services and use them in conjunction with a CRM like HubSpot in order to bring together diverse business functions under one platform and this way, all of your teams have access to the same, up-to-date information.
3 Common Challenges of Managing Remote Teams
According to a study done by Forbes, approximately 16% of companies (mostly IT, marketing, and finance/accounting) operate fully remotely, and that number is expected to rise. Now, working remotely sounds fantastic in theory, but in practice, there can be a lot of bumps in the road.
1. Issues with Communication
Without face-to-face interaction, a lot of messages can get lost or misunderstood. This can cause delays and confusion. Clear, regular communication is key to preventing this and keeping everyone on the same page, but you’ll need some extra effort and the right tools to make it happen.
2. Collaboration Struggles
Working together in the same office can be tough, but when team members aren’t in the same place, it can be chaotic. There are no spontaneous meetings and quick chats, which can slow things down.
Using integrated tools like video calls and shared documents can help people work together better, even if they’re far away from each other.
3. Tracking Productivity
If people are working remotely, how do you know if they’re productive? You can’t see the workflow, so how can you notice if someone needs help or is falling behind?
Well, project management tools are the easiest way to do that. They set clear goals and keep everyone on track.
4 Ways How Integrated Systems Improve Collaboration
In remote work, it’s all about collaboration and trust. Here’s how integrated systems can help.
1. Centralized Communication
With an integrated system, you have all communication tools right there in front of you – messaging, video calls, and e-mails. This means your team members don’t need to jump between apps to talk to one another.
For example, a project management tool that links with a video conferencing service gives team members a chance to discuss tasks directly on the platform, so there’s less miscommunication.
2. Real-Time Document Collaboration
Integrated systems allow multiple team members to work on the same document at the same time, and they see all changes as they happen.
Think of Google’s Workspace, for instance. Everybody is working with the latest information, which results in faster decision-making and more accuracy.
3. Task Management and Automation
A lot of integrated systems have features that manage tasks and automate workflows.
Platforms like Asana and Trello can connect with other tools and allow teams to assign tasks, track progress, and automate routine processes.
4. Shared Access to Data
Integrated systems allow all team members to have access to the same data and resources. For instance, you can combine a CRM with a project management tool and make it possible for different teams to work together using the same customer information, which will remove barriers and make them more in sync.
Imagine a marketing agency; they can improve teamwork by integrating its CRM, project management, and communication tools to have the sales and project teams share information. They can plan campaigns quicker and resolve issues right when they occur.
In the end, your project is done faster and your clients are happier.
Conclusion
According to Forbes, 98% of employees (in the US) want to work remotely; at least once in a while. Also, currently, about 1 in 5 workers are working remotely. Remote work is here, whether we like it or not. It is here, and businesses need to adapt.
Remote work has changed the way we do business, and it’s both a good thing and a bad thing. There are many perks to it, but there are also a decent number of challenges.
Every company is unique so no solution will work for everyone, but it’s safe to say that integrated systems are a must if you want to make remote operations function properly.
They’ll connect your teams, make their jobs easier, and of course, there’s fewer headaches for the management because things run smoother than they would if everyone was isolated.
